Last updated on November 19th 2017.

Our Commitment to Privacy

Your privacy is extremely important to us.

We at REAL Solutions Technologies, LLC are committed to protecting your privacy.

This Privacy Policy governs our data collection and processing and usage practices. By using the Website, you consent to the data practices described in this Privacy Policy.

If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

To make this notice easy to find, we have made it available on every page and at every point where Personally Identifiable Information (PII) may be requested.

By contacting us, providing us with any information or data (including, but not limited to in connection with support or further contact via the Website), using the Website and/or by providing any personal information, you consent to the collection and use of information by us in accordance with this Privacy Notice.

The Information we Collect

This section includes a general description of the type of information we may collect about you. Those who wish to communicate with us but do not wish to provide personally identifiable information online may contact us through the address or phone numbers provided on our Website. However, you should note that if you contact us by phone, via postal mail or via any other means currently being used or which may be used in the future (electronic or otherwise), you may still be submitting personally identifiable information to us, as described below.

You are free to explore the Websites without providing any information about yourself. When you submit a form or request more information or register for the Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.

This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

How we Collect and Use the Information

We collect information in these primary ways:

We use the information we collect only in compliance with this Privacy Policy.

We will never sell your Personal Information to any third party.

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

(a) improve your browsing experience by personalizing the Websites and to improve the Subscription Service;
(b) send information to you which we think may be of interest to you by post, email, or other means;
(c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you;
(d) provide other companies with statistical information about our users — but this information will not be used to identify any individual user.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.

We use Navigational Information to operate and improve the Website. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about REALSolutionsTech.com.

We post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer’s consent prior to posting the customer’s name and testimonial.

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geolocation data) is collected on our Website and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Our Website include Social Media Features, such as the Facebook "Like" button and Widgets, such as the "Tweet This" button or "Share This" button, or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Our Website provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Support Packages or our other services, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from our servers.

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by REALSolutionsTech.com on the Website and our Servers and Subscription Services.

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Privacy of Children Who Visit the Website

We recognize the importance of children’s safety and privacy. However, neither the Website nor any of our operations are designed to attract children, and is not intended for use by any children under the age of 13. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), the Company does not request, or knowingly collect, any personally identifiable information from children under the age of 13. If we become aware of any mistaken or inadvertent collection of information from a child under the age of 13 through their misuse of our Website, we will take all necessary measures to promptly delete such information from our records. We ask all parents and guardians to assist us in our efforts to comply with COPPA by prohibiting children under the age of 13 from providing the Company with any of their personal information or using the Website without parental oversight and assistance.

Questions and Changes in Notice

If you have questions or concerns with respect to our Privacy Notice, you may contact us at any time with our main phone number, (973) 226-7325. We may elect to change or amend our Privacy Notice; in such event, we will post the changes in our Privacy Notice on the Website and update the date above. If you are concerned about how your personal information is used, please visit our Website often for this and other important announcements and updates.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here.

Amendments

Amendments to this policy will be posted at this URL and will be effective when posted.

Limitation of Liability

All responsibility and liability for any damages caused by viruses contained within the Website is disclaimed.

IN NO EVENT SHALL THE COMPANY AND/OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF EQUITY, LAW, CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF INFORMATION, CONTENT, DOCUMENTS, THE PROVISION OR FAILURE TO PROVIDE GOODS AND/OR SERVICES THROUGH THE WEBSITE, OR IN ANY WAY IN CONNECTION WITH INFORMATION OR DATA WE COLLECT FROM YOU PURSUANT TO THE TERMS SET FORTH IN THIS PRIVACY NOTICE. THE COMPANY’S AND ITS AFFILIATES’ TOTAL LIABILITY RELATED TO THE WEBSITE AND INFORMATION GATHERED BY IT AS SET FORTH IN THIS PRIVACY NOTICE SHALL NOT EXCEED $100 UNDER ANY CIRCUMSTANCES. THE DISCLAIMERS OF DAMAGES SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS FOR THE BARGAIN BETWEEN YOU AND THE COMPANY. THE WEBSITE, AND THE INFORMATION GATHERED BY THE WEBSITE AND OTHERWISE BY THE COMPANY RELATING TO YOU (INCLUDING YOUR PERSONAL INFORMATION AS SET FORTH HEREIN) WOULD NOT OTHERWISE BE PROVIDED TO YOU OR ACCEPTED FROM YOU WITHOUT SUCH LIMITATIONS.

The limitations of liability set forth herein inure to the Company’s benefit and to the benefit of its affiliates, suppliers, contractors and licensors' and to all of their respective officers, directors, owners, employees, attorneys, and agents. Some jurisdictions do not allow excluding or limiting implied warranties or limiting liability for incidental or consequential damages, and some jurisdictions have special statutory consumer protection provisions which may supersede the foregoing disclaimers and limitations. As a result, these disclaimers and/or limitations may not apply to you if prohibited by law.

Choice of Law and Venue

The terms of this Privacy Notice and your acceptance thereof (as set forth herein), and all information provided by you to the Company, shall be treated as though it is pursuant to an agreement executed and performed by all parties in the State of New Jersey, and shall be governed exclusively and construed in accordance with the laws of the State of New Jersey without regard to conflict of law principals. Any cause of action by you with respect to the Website, this Privacy Notice, and/or in any way in connection with any personal information you have provided to us (and any information, products or services related thereto) must be instituted within one (1) year after the cause of action arose or otherwise be forever waived, barred and extinguished in its entirety. You expressly submit to the exclusive jurisdiction of the State Courts located in Essex County, New Jersey, and to the extent subject matter jurisdiction exists, the Federal Courts located in Newark, New Jersey in connection with any claim or cause of action of any kind which in any way relates to the Company, this Privacy Notice or any of the rights or obligations set forth or limited herein.

Opting Out and Unsubscribing

Information regarding Opting Out and Unsubscribing.

If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us.
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us.
  • To request that your user information not be used to contact you.
  • To request that your user information be removed from any solicitation list that we use.
  • To request that your user information be deleted from our records.
  • To opt out of being solicited by REALSolutionsTech.com or third parties.

To exercise any of these rights, please contact us at [email protected] or by mail to REAL Solutions Technologies, LLC, 42 Thomas St, Caldwell, NJ 07006, Attention: Privacy.

We will promptly change, correct, or delete your information and notify you of the action we have taken.

Our Acceptable Use Policy, applies to us and to our customers and, among other things, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Subscription Service of an “opt-out” mechanism and other required information. We require all of our customers to agree to adhere to the Acceptable Use Policy at all times, and any violations of the Acceptable Use Policy by a customer can result in immediate suspension or termination of our Services.

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us email us at [email protected] or by mail to REAL Solutions Technologies, LLC, 42 Thomas St, Caldwell, NJ 07006, Attention: Privacy.

Existing customers cannot opt out of receiving transaction-verification emails related to their account with us.